Game Oracle Business Terms

Effective date: 28th September 2026
Last updated: 28th September 2026

These Business Terms apply to the Game Oracle Business Account subscription, including the web research tools, API and MCP server. They form a legal agreement between the customer and company identified during sign-up (Customer, you or your) and VespiTech Ltd, company number 15519558 whose registered office is at 39 Harwich Road, CO11 2LS (Game Oracle, we, us or our).

The Business Account subscription is available to individuals and people acting for business or professional purposes.

1. Business accounts

You confirm that you are at least 18, that the information supplied during sign-up is accurate, and that you have authority to accept these Terms for the Customer.

Each Business account includes one user seat (Seat) and has one account administrator (Admin). The Admin manages the account for the Customer, including billing, Users, Seats, credentials, usage and cancellation.

Only the Admin may add or remove Seats. Additional Seats can be purchased at the price shown in the account settings or at checkout. Any applicable charge, credit and effective date will be displayed before the Admin confirms a Seat change.

Each Seat may be assigned to one named user (User) at a time. Login details must not be shared, and Seats must not be repeatedly reassigned to avoid purchasing the number required. The Customer is responsible for its Users and for all activity carried out through its account.

To change the Admin, contact support@game-oracle.com. We may ask for information to verify the request and the requester’s authority.

2. Included services

A Business Account subscription includes:

  • Data Explorer;
  • Steam Map;
  • Game Gap;
  • Concept Compass;
  • Revenue Calculator;
  • API access to search, outliers, game gap, concept compass, and game details; and
  • access to the Game Oracle MCP server.

Together, these are the Services. Use of the API and MCP server is also subject to the technical instructions at https://www.game-oracle.com/help/api-docs and https://www.game-oracle.com/help/mcp-server (Documentation).

The subscription is self-service. Unless expressly agreed in writing, it does not include bespoke development, onboarding, dedicated support, guaranteed response times or a service-level agreement.

3. API and MCP limits

Each Business account is subject to the following limits:

  • 60 requests per minute per API key; and
  • 10,000 requests per monthly usage period, combined across the account.

The rate limit applies separately to each API key. The monthly quota is shared across all Seats, Users, credentials, API endpoints and MCP activity within the account. An MCP tool call that invokes a metered Game Oracle function counts as a request.

The monthly quota resets on the date shown in the account settings, including for Customers paying annually. Unused requests do not roll over. Usage can be monitored in the account settings, although the displayed total may not update immediately.

Unless the Documentation says otherwise, an authenticated request that reaches a metered endpoint counts towards the quota even if it does not return the result expected. A request rejected solely because the rate limit or monthly quota has already been exceeded will not count as an additional request. Our usage records will apply unless there is an evident error.

Requests above the rate limit may be throttled or rejected. When the monthly quota is exhausted, API and MCP access may be restricted until the next usage period begins.

Additional requests cannot currently be purchased. We may offer additional request bundles or usage-based pricing in the future, but are not obliged to do so.

We may apply reasonable technical limits relating to concurrency, payload size, response size, timeouts or abusive traffic to protect the security and reliability of the Services. Material generally applicable limits will be described in the Documentation where practicable.

4. Credentials and security

API keys, MCP credentials and other access credentials are confidential to the Customer. They may be used only by authorised Users and systems controlled by the Customer.

You must store credentials securely, restrict access to them and not expose them in public repositories, client-side code or other public locations. Notify us promptly at support@game-oracle.com if credentials or an account may have been compromised.

You are responsible for configuring any third-party AI client, agent or application connected to the MCP server, including controlling its access and preventing unintended or excessive requests. Third-party products are governed by your relationship with their providers, and we are not responsible for their availability, security, data handling or outputs.

We may revoke or replace credentials where reasonably necessary to protect the Customer, the Services or third parties.

5. Permitted use

Subject to payment of the applicable fees and compliance with these Terms, we grant the Customer a limited, non-exclusive, non-transferable and non-sublicensable right during the subscription to use the Services for its own internal business research, analysis, planning and decision-making.

You may store and internally use results returned by the Services (Outputs). You may also include limited excerpts and your resulting analysis in ordinary reports, presentations and advice supplied to your clients, investors, publishers or professional advisers, provided that you do not provide raw or bulk Game Oracle data, give a third party direct or systematic access to the Services or create a substitute for a Game Oracle product.

Customer-facing, embedded, resale, redistribution, data-licensing or service-bureau use requires our prior written permission and may require a separate licence.

6. Acceptable use

You must not, and must not allow anyone else to:

  • resell, sublicense or redistribute the Services or a material part of the Outputs;
  • share accounts or credentials to avoid Seat charges;
  • bypass or attempt to bypass authentication, Seats, rate limits, quotas or security controls;
  • systematically scrape, harvest or bulk-download data other than through supported functions and within the applicable limits;
  • reconstruct a substantial part of our database, Steam Map, models, embeddings, clusters or methods;
  • use the Services or Outputs to create or improve a competing database, game-search service, market-intelligence platform, model, API or MCP server;
  • reverse engineer or attempt to discover non-public software, models, algorithms, prompts, embeddings or source code, except where applicable law does not allow this restriction;
  • introduce malware, conduct unauthorised security testing, disrupt the Services or place an unreasonable load on our systems;
  • use the Services unlawfully, fraudulently or in a way that infringes another person’s rights; or
  • submit information you do not have the right to use.

Reasonable caching for performance and ordinary internal record-keeping is permitted, provided it is not used to avoid the quota or create a substitute service.

7. Customer Inputs

Customer Inputs means queries, game concepts, descriptions, prompts, filters, files and other information submitted through the Services.

You retain your rights in Customer Inputs. You give us permission to host, copy, transmit and process them as reasonably necessary to provide, secure, maintain and support the Services, comply with law and enforce these Terms. You confirm that you have the rights and permissions needed for us to do so.

Do not submit payment-card data, health information, government identification numbers, special-category personal data or other highly sensitive or regulated information. If the intended use requires us to process personal data on the Customer’s behalf as a processor, contact us before that processing begins so that the parties can determine whether a separate data-processing agreement is required.

Each party will keep the other’s non-public business information confidential, use it only in connection with the Services and disclose it only to people who need it and are subject to confidentiality duties. This does not apply to information already lawfully known, independently developed, lawfully received from another source or made public without a breach of these Terms. Disclosure required by law is permitted.

Our handling of account, billing, support and usage information is described in our Privacy Policy at https://www.game-oracle.com/privacy

8. Ownership

Game Oracle is owned by VespiTech Ltd who own the Services, including the software, interfaces, Documentation, branding, databases, selection and arrangement of data, Steam Map, models, embeddings, algorithms, clusters and methods.

These Terms grant only the limited right to use the Services described above. They do not transfer ownership of the Services, our data or any third-party material.

Outputs may incorporate or describe information from third-party sources. You are responsible for ensuring that your use of Outputs is lawful and respects any rights or notices identified with the relevant information.

If you give us feedback or suggestions, we may use them without restriction or payment. We will not use this permission to identify you publicly or disclose your confidential information.

9. Fees and payment

Subscriptions are billed monthly or annually at the price shown at checkout. Additional Seats are charged at the price displayed before purchase. Applicable taxes are stated at checkout depending on your billing address.

Payments are processed by Stripe. You authorise us and Stripe to charge the selected payment method for subscription fees, additional Seats, applicable taxes and other amounts you approve through the account.

You must keep valid payment details on file. If payment fails or becomes overdue, Stripe will retry the charge, and we will suspend access until the amount due is paid.

Except where required by law or expressly stated in these Terms, payments are non-refundable except Seat removals. Removing one or multiple seats may result in a prorated refund. The corresponding prorated amount will be credited against your next billing period.

We may change prices by giving reasonable advance notice. A new price will apply from the first renewal after the notice period. You can cancel before that renewal if you do not accept the new price.

10. Renewal and cancellation

The subscription begins when sign-up and payment are completed and continues for the selected monthly or annual billing period. It renews automatically for further periods of the same length unless the Admin cancels it in the account settings before the next renewal date.

There is no minimum commitment beyond the billing period already purchased and no separately negotiated long-term contract. The Admin can cancel at any time through the account settings.

Unless stated otherwise during cancellation, cancellation takes effect at the end of the current paid billing period. Users may continue using the Services until then, after which access to the Services will end. Cancellation stops future renewal but does not normally result in a refund for the current billing period.

Removing additional Seats does not cancel the Business Account subscription. The Admin must cancel the subscription separately if the Customer wants to stop renewal.

11. Service changes and availability

We may update, improve or replace features from time to time. We will not materially reduce the overall core functionality of a paid Business Account subscription during its current billing period without reasonable notice, unless a change is necessary for security or legal reasons, to prevent misuse, or because a relevant third-party service or data source is no longer reasonably available.

We do not guarantee uninterrupted or error-free access. Maintenance, technical faults, internet conditions and third-party services may affect availability.

If we permanently discontinue the Business Account subscription in full before the end of a prepaid period, we will refund the prepaid fees for the unused part of that period.

12. Outputs and disclaimers

The Services provide research tools, modelled results, estimates, classifications and market information. Outputs may be incomplete, delayed or inaccurate and may change as source data, models and the games market change.

Revenue, sales, wishlist, demand, similarity, saturation, outlier, opportunity and game-gap information is indicative only. It does not guarantee past or future performance and should not be the sole basis for development, publishing, investment, hiring, financing or other significant decisions.

You are responsible for reviewing Outputs, applying appropriate professional judgement and verifying important information. Game Oracle does not provide legal, tax, accounting, investment or financial advice.

We will provide the Services with reasonable care and skill. Except as expressly stated in these Terms and to the maximum extent permitted by law, the Services and Outputs are provided “as available”, without a guarantee that they will meet a particular commercial objective or be compatible with every third-party system.

13. Suspension and termination

We may suspend or restrict access if:

  • a rate limit or quota is exceeded;
  • fees are overdue;
  • an account or credential appears compromised;
  • use creates a security, legal or operational risk; or
  • the Customer or a User materially breaches these Terms.

Where practicable, we will give notice and an opportunity to resolve the issue. We may act immediately where necessary to prevent harm, unlawful activity, unauthorised access or material disruption.

Either party may terminate the agreement if the other materially breaches these Terms and does not remedy a remediable breach within 14 days after written notice. We may terminate immediately for unlawful or fraudulent use, deliberate circumvention of Seats or technical controls, or a material security risk.

When the subscription ends, access and credentials will be disabled. You may retain Outputs lawfully obtained before termination and use them as permitted by sections 5 and 6, but you may not use them to operate a substitute for the Services. You are responsible for exporting any information you need before access ends.

14. Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, your obligation to pay fees properly due, or any liability that cannot lawfully be excluded or limited.

Subject to the paragraph above, neither party will be liable for any indirect or consequential loss, or for loss of profit, revenue, anticipated savings, business opportunity, goodwill or data.

Subject to the first paragraph of this section, each party’s total liability arising from the Services or these Terms in any rolling 12-month period will not exceed the fees paid or payable by the Customer for the Services during that period.

These limits apply whether liability arises in contract, negligence, breach of statutory duty, misrepresentation or otherwise, to the extent permitted by law.

15. Changes to these Terms

We may update these Terms to reflect changes to the Services, law, security requirements or our business practices.

We will give reasonable advance notice of a material change by email, through the Services or on the Dashboard. A materially adverse change will normally apply from the next renewal. A change required by law, security needs or the prevention of misuse may apply sooner.

If you do not agree to a change, the Admin may cancel before it takes effect. Continued use after the effective date of an updated version constitutes acceptance of it.

16. General

These Terms, the subscription details shown at checkout and documents expressly incorporated into them are the entire agreement relating to the Business Account subscription. If they conflict, the checkout details take priority over these Terms, followed by the Documentation.

You may not transfer this agreement without our written consent. We may transfer it to an affiliate or as part of a sale or reorganisation of our business, provided this does not materially reduce your rights. We may use subcontractors to provide parts of the Services but remain responsible for our obligations under these Terms.

Neither party is responsible for delay or failure caused by circumstances outside its reasonable control, except for payment obligations already due.

If part of these Terms is invalid or unenforceable, the remaining provisions will continue. A delay in enforcing a right does not waive it. These Terms do not create a partnership, employment relationship or agency, and no third party has a right to enforce them.

Notices from us may be sent to the Admin’s registered email address or displayed in the account. Notices to us should be sent to support@game-oracle.com.

17. Governing law

These Terms and any dispute or claim arising from them are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction.

Contact: support@game-oracle.com
Operator: VespiTech Ltd, company number 15519558, registered office 39 Harwich Road, Lawford, Manningtree, CO11 2LS